Head of Facilities
Take ownership of our estate, security and flagship HQ, shaping safe, efficient spaces while leading facilities, compliance and site development for a people-first technology business.
A safe pair of hands for our COO
There's nothing unique about the tech we all use. What makes Intercity special is our people, and that's exactly why this role matters. Our COO needs someone they can hand the keys to. Someone who takes full ownership of our estate, our security and our new flagship HQ, and just gets on with it.
If you've run a serious commercial estate before, know Health & Safety inside out, and want a role where your judgement is trusted, we'd like to talk to you.
Key Responsibilities
Provide a comprehensive Facilities, Maintenance, Security and Health & Safety service across the Intercity and Wider estate
Ensure compliance and certification are maintained across all relevant areas of maintenance, security and H&S legislation
Lead our site strategy and forward development roadmap
Lead the transformation of our flagship HQ into a showcase for our business, culture, technology and security
Manage the Facilities and Security budgets, continually reviewing and finding ways to add value
Develop a security plan and rota that keeps our buildings running safely, whatever the operational demands
Manage the Birmingham Data Centre and our company vehicle fleet
Manage contractors and in-house colleagues delivering maintenance, remediation and small works
Ensure every contractor holds the required permits and competencies, and works to proper risk assessments and safe systems of work
Act as the point of escalation, including occasional call outs in and out of hours
Experience and Skills
Degree level education or equivalent relevant experience
At least 5 years managing facilities for commercial office space at a senior level
Experience transforming a multi floor site with a serious footprint
Solid working knowledge of Health & Safety and Environmental standards
NEBOSH qualified, or working towards it
A track record of managing, selecting and negotiating with contractors
Experience with security management, including manned guarding, CCTV, access control and fire protection
Any exposure to a data centre environment would be a bonus
The right to work in the UK
A genuinely good communicator, comfortable making decisions under pressure and building strong relationships across the business
What we offer
38 days holiday (including bank holidays)
Annual pay reviews
Holiday buy scheme
All‑company bonus scheme
Death in service cover
Employee assistance programme
Company pension
Active social calendar
A strong focus on developing our people through structured learning, funded certifications and real career progression
About Us
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:
Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
- Department
- Facilities
- Role
- Head of Facilities
- Locations
- Birmingham Head Office
- Remote status
- Hybrid
- Employment type
- Full-time
About Intercity Technology
For over 40 years, Intercity has grown from a family-owned Midlands business into one of the UK's leading technology service providers. We're still independent, still guided by the same values and still in control of our own future. That independence gives us the freedom to think long term, invest where it matters and make decisions based on what's right for our customers, colleagues and business. With ambitious plans for continued growth, we're building something special and everyone who joins us has the opportunity to help shape where we go next.